1. We accept checks, Visa or MasterCard credit cards. We cannot accept any other forms of payment.

2. In order to secure a reservation, a $200 per person deposit must accompany a completed reservation form. Checks are to be made out to “UC Regents-Family Vacation Center”. After January 15, 2008, full balance is due at the time of the reservation.

3. At least one adult per suite must be a member of a University of California Alumni Association in order to attend. Anyone can be a member of the Association, you do not have to have graduated from UCSB. Membership with the UCSB Alumni Association costs $50/year, or $400 for lifetime membership for FVC attendees (a savings of $100). Checks, for membership ONLY, are to be made out to “UCSB Alumni Association.” This should be done at time of reservation.

4. Reservations can be made online, by FAX, by mail, or over the phone.  To request a pdf version of the form, email us at vacation@ia.ucsb.edu.

5. Complete payment of vacation must be received by January 15, 2008 if initial reservation occurs between November 1, 2007 and January 15, 2008. Reservations made after February 15, 2008 will require full payment at time of reservation.

6. All cancellations of confirmed reservations must be made IN WRITING. Cancellation fee before January 15, 2008 is $200. The Cancellation fee between January 16, 2008 and 30 days before the start of your vacation is $200 per person. Cancellations made less than 30 days before the start of the vacation cannot be refunded; however, substitutions can be made up to 10 days before the start of the vacation. For more details regarding cancellations, please view our Cancellation Policy.

7. If we are unable to book you initially, you will receive either telephone or email notification that you have been placed on a waiting list. You will not be charged any fees if you are placed on a waiting list. These lists are used extensively through the spring and summer. Our office will contact you by phone as soon as a space becomes available. There is no charge for canceling from the wait list.

8. Canceling one individual from your party will result in a full refund for that individual up until two weeks from the start of your vacation, unless as a result you do not meet the minimum number for your suite, at which point a $450 supplemental space fee will be assessed. If you cancel an individual less than two weeks before the start of your vacation, a 50% refund for that individual will be issued.

9. UCSB Alumni Discount: Valid for UCSB graduate and his or her suite-mates only. Applies to Room and Board total.  Limit is one Alumni discount per suite.

10. "Refer a Friend" Discount: This $50 discount for Room and Board is to reward loyal customers that refer us to their friends. It is open for all 2008 enrolled families. The following rules apply: (1) Referring family must be coming to the FVC in 2008. (2) Referred family must be new to the FVC program and will need to put the referring family's name on their reservation form at the time of reservation - sorry no exceptions. (3) Valid through June 30, 2008.

11. Partial Stays:  Do you have a husband or daughter that isn't able to make it for the full week?  One option is to have them reserve as a "partial stay".  Partial stays are able to participate in all the regular FVC activities.  The rates (per night) are as follows (Note: maximum of 3 nights allowed).

12. Priority Registration: In an attempt to reward our many loyal families, we provide priority registration until November 30, 2007. Priority Registration is broken up into two periods: November 1-14 (Priority #1) and November 15-30 (Priority #2).  Priority Registration #1 allows families that vacationed with us in summer of 2007 priority placement for both their week preference (if coming same week as 2007) and suite preference (if same suite as 2007). Priority Registration #2 is open to all returning vacationers regardless of which year they have vacationed with us and particular week they are requesting.  Every attempt will be made to satisfy room and week requests after November 30, 2007, however priority placement ends effectively on November 30, 2007. Returning vacationers registering after that date will have the same priority as new vacationers.

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